Privacy Policy

Your privacy is important to us. This policy explains how CryptoTech Solutions collects, uses, and protects your personal information when you use our cryptocurrency development services.

Last updated: December 12, 2024

Data Collection Practices

Information We Collect

Personal Information

  • • Full name and contact details
  • • Email addresses and phone numbers
  • • Company information and job titles
  • • Billing and payment information
  • • Government-issued identification (when required)

Technical Information

  • • IP addresses and device identifiers
  • • Browser type and operating system
  • • Website usage patterns and analytics
  • • Blockchain wallet addresses
  • • Transaction data and smart contract interactions

How We Collect Data

Direct Collection

Information you provide directly through our consultation forms, service agreements, and communication channels.

Automated Collection

Technical data collected automatically through cookies, analytics tools, and website interaction tracking.

Third-Party Sources

Information from blockchain networks, payment processors, and other service providers with your consent.

Purpose of Data Collection

Service Delivery

To provide cryptocurrency development services and technical support.

Security & Compliance

To ensure regulatory compliance and protect against fraud and security threats.

Communication

To communicate about services, updates, and provide customer support.

Cookie Usage & Tracking

Types of Cookies We Use

Essential Cookies

Always Active

Required for basic website functionality, security, and user authentication.

Examples: Session management, security tokens, load balancing

Analytics Cookies

Optional

Help us understand how visitors interact with our website to improve user experience.

Examples: Google Analytics, page views, user behavior tracking

Functional Cookies

Optional

Enable enhanced functionality and personalization features.

Examples: Language preferences, form data, user settings

Cookie Management

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Browser Controls

  • • Block all cookies
  • • Block third-party cookies only
  • • Delete cookies on browser close
  • • Manage site-specific permissions

Our Cookie Preferences

Personal Information Handling

Data Processing Principles

Lawfulness & Transparency

We process data lawfully, fairly, and transparently with clear purposes.

Purpose Limitation

Data is collected for specific, explicit, and legitimate purposes only.

Data Minimization

We collect only the minimum data necessary for our services.

Accuracy

Personal data is kept accurate and up to date where necessary.

Storage Limitation

Data is retained only as long as necessary for the stated purposes.

Security & Confidentiality

Appropriate security measures protect against unauthorized access.

Data Retention Periods

Client Project Data

7 Years

Project files, contracts, and related communications for legal and tax purposes.

Marketing Communications

Until Unsubscribe

Email marketing data retained until you withdraw consent or unsubscribe.

Website Analytics

26 Months

Anonymous usage data for website optimization and performance analysis.

Third-Party Integrations

Service Providers We Work With

Cloud & Infrastructure

  • • Amazon Web Services (AWS)
  • • Google Cloud Platform
  • • Microsoft Azure
  • • Cloudflare CDN

Analytics & Monitoring

  • • Google Analytics
  • • Mixpanel
  • • Sentry Error Tracking
  • • New Relic Performance

Communication Tools

  • • SendGrid Email Service
  • • Slack Integration
  • • Zoom Video Conferencing
  • • WhatsApp Business API

Payment Processing

  • • Stripe Payment Gateway
  • • PayPal Integration
  • • Coinbase Commerce
  • • Bank Transfer Services

Data Sharing Practices

We Share Data Only When:

You provide explicit consent
Required for service delivery
Legal or regulatory compliance
Protecting our legal rights
Business transfers or mergers
Emergency situations

Your Rights & Control

Data Subject Rights Under GDPR

Right to Access

Request a copy of all personal data we hold about you, including how it's being processed.

Right to Rectification

Correct inaccurate or incomplete personal data we hold about you.

Right to Erasure

Request deletion of your personal data under certain circumstances.

Right to Restrict Processing

Limit how we process your data in specific situations.

Right to Data Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to processing based on legitimate interests or direct marketing.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in the Contact section. We will respond to your request within 30 days.

Email Request

Send detailed request to our privacy team

Identity Verification

We may need to verify your identity

30-Day Response

We'll respond within the legal timeframe

Data Security Measures

Technical Security Controls

Encryption Standards

  • • AES-256 encryption for data at rest
  • • TLS 1.3 for data in transit
  • • End-to-end encryption for communications
  • • Encrypted database storage

Access Controls

  • • Multi-factor authentication (MFA)
  • • Role-based access control (RBAC)
  • • Regular access reviews
  • • Principle of least privilege

Monitoring & Detection

  • • 24/7 security monitoring
  • • Intrusion detection systems
  • • Automated threat response
  • • Security incident logging

Regular Updates

  • • Automated security patches
  • • Regular vulnerability assessments
  • • Penetration testing
  • • Security audit compliance

Data Breach Response

In the unlikely event of a data breach, we have established procedures to minimize impact and ensure compliance with notification requirements.

Detection

Immediate identification and assessment

Containment

Immediate steps to limit exposure

Notification

Authorities and affected users within 72 hours

Recovery

System restoration and prevention measures

Privacy Contact Information

Data Protection Officer

Contact Details

privacy@cryptotechsolutions.net

+91 8882405653

Data Protection Office
CryptoTech Solutions
Mumbai, India

Response Times

Privacy Inquiries 24 hours
Data Subject Requests 30 days
Breach Notifications 72 hours

Regulatory Compliance

GDPR Compliance

Full compliance with EU General Data Protection Regulation

CCPA Compliance

California Consumer Privacy Act compliance for US users

ISO 27001

Information security management system certification

Policy Updates & Changes

How We Handle Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

Notification Methods

  • • Email notification to registered users
  • • Website banner announcement
  • • Updated "Last Modified" date
  • • Social media announcements

Your Options

  • • Review changes before they take effect
  • • Contact us with questions or concerns
  • • Withdraw consent if you disagree
  • • Request account deletion if needed

Effective Date & Version History

Current Version 3.0

Comprehensive GDPR compliance update

December 12, 2024

Version 2.1

Cookie policy and third-party updates

August 15, 2024

Version 2.0

Initial privacy policy publication

January 1, 2024